Question 1

Are your badges genuine OEM parts?

Accepted Answer

Our badges are premium aftermarket accessories, precision-engineered to match OEM specifications. They are not manufactured by or affiliated with vehicle manufacturers (Audi, Volkswagen, BMW etc.), but are designed to be dimensionally identical and use the same automotive-grade ABS construction.

Question 2

What material are the badges made from?

Accepted Answer

All Badge Studio products are injection-moulded from automotive-grade ABS plastic — the same material used in factory components. They feature a UV-resistant finish for long-term durability and colour retention.

Question 3

What colour options are available?

Accepted Answer

We offer 33 premium colour finishes across four tiers: Mirror (15 colours including Red, Gold, Rose Gold, Copper), Gloss (9 solid colours), Highlights (2 vibrant effect finishes), and Galaxy (7 premium metallic-effect finishes at a small surcharge). Gloss Black is our standard finish.

Question 4

Will the badge fit my specific car model?

Accepted Answer

We list compatibility for each product. Our Audi Rings fit a wide range of models including A1, A3, A4, A5, A6, A7, A8, Q3, Q5, Q7, and TT variants. Quattro emblems are compatible with most honeycomb grill models from A1/S1 up to RS7, including TT/TTS/TTRS. If in doubt, contact us with your year and model.

Question 5

How long does delivery take?

Accepted Answer

UK orders placed before 2pm GMT (Monday–Friday) are dispatched same day via Royal Mail. Standard UK delivery typically arrives within 1–3 working days. International orders usually take 5–14 working days depending on destination.

Question 6

Do you ship internationally?

Accepted Answer

Yes! We ship worldwide. International delivery times and costs vary by destination. Shipping costs are calculated at checkout. Please note that international customers may be subject to customs duties or import taxes, which are the buyer's responsibility.

Question 7

How much does shipping cost?

Accepted Answer

Shipping costs are calculated at checkout based on your delivery address and chosen service. We aim to keep shipping as affordable as possible for all customers.

Question 8

Will I receive a tracking number?

Accepted Answer

Yes — once your order has been dispatched, you'll receive an email with your Royal Mail tracking number so you can follow your delivery.

Question 9

How do I install the rear rings/badges?

Accepted Answer

Our rear badges come with pre-applied 3M VHB tape. Simply clean the mounting surface with the included alcohol prep pad, peel off the adhesive backing, align carefully, and press firmly for 30 seconds. Full installation instructions are included with every order.

Question 10

How do I install the Quattro grill emblem?

Accepted Answer

The Quattro emblem uses a precision bolt-through mounting system. Carefully remove your existing emblem, clean the area, then position the new emblem and secure it using the included stainless steel bolts, washers and nuts. No adhesive needed — it's a professional, OEM-style mechanical fitment.

Question 11

Can I remove the badge after installation?

Accepted Answer

3M VHB tape forms a strong bond. To remove, use dental floss or a plastic tool to gently work behind the badge, then use adhesive remover to clean any residue. Take care not to damage your paintwork during removal.

Question 12

Do I need any special tools?

Accepted Answer

No special tools are required. Everything you need is included in the box — the badge itself, pre-applied 3M tape (for adhesive-mount products), an alcohol prep pad, and step-by-step instructions.

Question 13

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay. All payments are processed securely via Stripe with full SSL encryption.

Question 14

Can I cancel or modify my order?

Accepted Answer

If your order hasn't been dispatched yet, please contact us immediately and we'll do our best to accommodate changes. Once dispatched, orders cannot be modified or cancelled.

Question 15

Is my payment information secure?

Accepted Answer

Absolutely. We use Stripe for payment processing — one of the world's most trusted payment platforms. We never see or store your full card details. All transactions are protected with SSL encryption.

Question 16

Do you accept returns?

Accepted Answer

Due to the custom and bespoke nature of our colour products, we do not accept returns on personalised items. If your item arrives damaged or defective, contact us within 7 days with photographic evidence and we'll arrange a replacement.

Question 17

What guarantee do your products have?

Accepted Answer

All Badge Studio products come with a 3-month quality guarantee covering manufacturing defects in materials and workmanship. This does not cover damage from improper installation, modification, or misuse.

Question 18

My badge arrived damaged — what do I do?

Accepted Answer

We're sorry to hear that! Please contact us within 7 days of delivery with photos of the damage and your order number. We'll arrange a replacement at no additional cost.

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